If you are not 100%
satisfied with your supplies purchase, call us at 1.800.430.6229
within 30 days and let us resolve your concerns to your satisfaction.
If a return is required, we will issue a Return Authorization number
(RA#) and arrange for the goods to be picked up.
A Returns Authorization (RA#) must be obtained before returning
any goods. Merchandise without proper authorization or labels cannot
be accepted. If a return is packaged in more than one box, please
ensure the RA# is visible on all shipping boxes. All returns must
be in the original packaging and in a resaleable condition; otherwise
a restocking charge of 15% may apply.
Damaged Goods and Shortages: In case of damage or shortage in
shipments, note the discrepancy on the bill of lading/packing slip
before signing for receipt of the order and call us at 1.800.430.6229
immediately. Where there is concealed damage, report the claim
to the carrier and obtain an inspection report. Notify us at 1.800.430.6229
and we will cooperate to help you secure a satisfactory adjustment. |
