Ricoh Canada’s commitment to Environmental Sustainability also extends to returning unused Ricoh toner bottles and cartridges. We encourage our customers to participate in returning unused toner by providing two options to assist you in returning your unused consumables – free of charge.

1. Purolator Courier Label

Shipments less than 70 pounds

To process a return label with Purolator for your unused toners, please fill out the form provided. It's important to ensure that all information is completed accurately and in full. Additionally, the number of return labels needed should correlate directly with the number of boxes you are returning.

Once the form is complete and submitted, we will generate the appropriate number of return labels corresponding to the number of boxes being returned.

When you are ready to ship:

1. Print the courier label(s)

2. Affix label(s) to your box(es)

3. Call Purolator Courier, 1-888-744-7123, for prepaid courier pickup at your convenience.

Please note these labels will expire after 10 days.