Ricoh Canada

MyRicoh

Submit and manage service calls, supply orders, invoices, equipment, meter reads and more – all in one secured online platform.

Save time with MyRicoh

Need to create a MyRicoh account?

Simplifying your operations is just a few clicks away. Here's what you need to get started.

  • First name

  • Last name

  • Phone number

  • Email address

  • Customer number or device serial number

Create account

Save time and simplify operations by using MyRicoh.  This self serve portal is available 24/7 and allows you to place and track service and supply orders, submit meter reads, review account balances, download invoice copies and make credit card payments all at the tip of your fingers.

Need to create an account? It's fast and easy.

Have an account?

Login to MyRicoh

Unlock the perks of MyRicoh

Invoice management

  • View open invoices and payment activity

  • View and make credit card payments for equipment, meters, supplies and field service invoices

  • Search Invoice, Payment Print, export, or view PDF invoices

  • Manage invoice preferences and select multiple invoices to be paid

  • Choose to pay in single or multiple transactions

    Purchase management

    • Browse and order billable products, supplies and technology services

    • Track orders in real-time

    • Purchase at your contracted price and select payment options

      Equipment management

      • Create and track service requests

      • Order inclusive and other supplies to support your fleet

      • Track meter reads, designate a primary meter contact and receive alerts

        Get help

        • Chat live: Connect with Ricoh's Online Support Team for various administrative support, tech support, MyRicoh Support

        • Share screens: With help desk representatives so they can see the problem

        • Get questions answered

          Data security

          • Compliance: Meet federal and industry compliance regulations

          • SSL encryption: Help protect confidential information and mitigate cyber-threats

          • Permissions: Assign users level of access based on permissions set by the administrator

          • Customer Account Administrator: Super admin user controls access to all MyRicoh functionality

            Access your MyRicoh account

            Login

            Create your MyRicoh account

            Get started