Quocirca names Ricoh a 2024 Leader in Managed Print Services

In the report’s executive summary, Quocirca notes “that the top selection criteria of MPS providers are IT expertise (42%), cybersecurity expertise (33%), and workflow automation expertise (31%).”

It’s clear that print management and services today involve much more than print devices, their supplies, and the costs associated with them. Managing print looks at a wider perspective that includes the security and access to information together with automation to streamline workflows and integrate systems in more holistic ways.

Highlighted strengths of our Managed Print Services

Quocirca defined five specific strengths in our offering.

• “Robust security foundation”

• “Strong focus on sustainability”

• “Broad services offering”

• “Value-add assessments”

• “Global footprint”

Each of these has developed from working with our customers and in response to their needs, along with the opportunities created by evolving technologies.

Print services driving workplace transformation

In the vendor excerpt, you’ll see that our portfolio is organized in four categories.

• Workplace Experience

• Process Automation

• Cloud and cybersecurity

• Print

Our print solutions feature several elements supporting our customers, as indicated in the excerpt.

• “A global MPS platform”

• “Print- and-outcome-as-a-service”

• “Cloud print infrastructure,” specifically RICOH CloudStream

• “Security”

• “Advanced analytics”

• “Sustainability”

For the full details on our offerings, strengths, and portfolio, please download and view the vendor excerpt.