Ricoh recognized a Cloud Managed Print & Document Services Hardcopy 2024 Leader

Ricoh is proud to be named a Leader in IDC MarketScape Worldwide Cloud Managed Print and Document Services (MPDS) Hardcopy 2024 Vendor Assessment.

We believe this recognition underscores the value of our investments in delivering seamless printing capabilities, proactive issue remediation, and easy-to-use tools and technologies to help businesses modernize their print infrastructures—further solidifying our commitment and leadership in MPS.

Current market conditions

As organizations continue to make investments in their digital transformation (DX), the demand for cloud services has surged. And with printing still a crucial element in many organizations, cloud-based MPS is emerging as a highly accessible solution for businesses, regardless of size or industry to help solve their most pervasive challenges.

According to the IDC MarketScape report, businesses are under increasing pressure to:

• Modernize legacy systems to ensure high availability, scalability and security

• Manage dispersed devices and support distributed workforces without straining IT resources

• Have full visibility into their print environment, including performance, usability and security risks

• Implement more sustainable print management practices and policies

Why Ricoh was recognized as a Leader

In the 2024 IDC MarketScape, Ricoh is recognized for its strength in portfolio breadth, implementation and delivery, extended services, geographic footprint, and global alignment. As one of our key differentiators, the report highlights:

“Ricoh continues to show leadership in driving workplace innovation across all areas of the print and document ecosystem. With a focus on improving access to pertinent information in both digital and nondigital forms, Ricoh looks to foster business adaptability, enhance human interactions, and support success in the hybrid working environment.”

Beyond print, Ricoh has a broad portfolio of workplace experience, process automation and operational efficiency solutions designed to give organizations accessible, innovative and more seamless ways of working. Additionally, the IDC MarketScape noted:

“Ricoh has established one of the industry's more feature-rich MPS programs, supported by an efficient and integrated global service delivery model. Ricoh's MPS programs stand out in several key areas, including multivendor device support, global MPS coverage, and versatile options for on-premises or cloud-based print, output, and device management.”