Quocirca names Ricoh a leader in Cloud Print Services

EXTON, PA, June 27, 2024 – Ricoh today announced it has been named a leader again by global market insight and research firm Quocirca in its Cloud Print Services Market Landscape, 2024 report.

According to Quocirca’s research, 69% of organizations are already using a cloud print management solution. However, security is the top barrier of adoption with 32% of respondents indicating protecting corporate data is a top concern. Quocirca recognized Ricoh as a market leader for its comprehensive cloud portfolio, strong focus on security, and commitment to implementing security by design, noting that cloud print has now become an essential part of the company’s managed print service.

The report highlighted RICOH CloudStream, RICOH Smart Integration, and RICOH Streamline NX as examples that enable Ricoh to deliver secure public, private, and hybrid hosting options with the ability to customize and integrate. Noting Ricoh’s strategy to offer flexibility, scalability, and simplicity in cloud print architecture, administration, and commercial model, Quocirca acknowledged Ricoh’s commitment for driving innovation in its products and services to ensure it delivers seamless cloud-based print and capture solutions with robust security measures and intuitive user experiences.

“As we move toward an increasingly distributed workforce, Ricoh is dedicated to the continued development and delivery of cloud-based solutions that enable businesses to remotely capture and share information in a consistent, secure, and cost-effective manner,” said Scott Dabice, Vice President, Commercial Strategy and Operations, Ricoh North America. “As more organizations from SMBs to large enterprises adjust to evolving conditions shaping the workplace, such as hybrid work and artificial intelligence, protecting information is paramount. With data centers located in the U.S. and Canada that are in compliance with local data sovereignty laws and regulations, Ricoh is committed to maintaining the integrity of customers’ data and workflows, whether in the cloud or on-site, while managing the tools that help drive their digital transformation journey.”

Quocirca defines market leaders as vendors who lead the market in both strategic vision and depth of service offering, having made significant investments in their service portfolio and infrastructure, and are supported by strong delivery capabilities. Quocirca cited several key differentiators contributing to Ricoh’s leadership position, including:

• A comprehensive portfolio of solutions covering areas such as print and device management, capture and workflow, enterprise output management, mobile printing, payment services, quotas, and budgeting.

• The flexibility and scalability of its solutions, such as RICOH CloudStream, that enables customer choice across multi-tenant public cloud services, and tailored integrated features of RICOH Smart Integration providing cloud-based apps and document workflows with the ability to tailor the platform to customers’ specific needs and integrate with other systems.

• A global focus evidenced by multivendor solutions, including RICOH CloudStream that gives customers a seamless workplace print and capture experience across regions and device types, and a support center offering enhanced SLAs and local in-language teams for customers globally creating a complete cloud-managed print service.

• A strong commitment to prioritizing and implementing security by design with solutions that support zero-trust architecture, high availability, and remote management.

A leading provider of digital information services and cloud-based solutions to more than 1.4 million customers worldwide, Ricoh brings services, technology, and people together to solve challenges for organizations seeking to modernize their print infrastructures and accelerate digital transformation.

For more information and to download an excerpt copy of the report, click here.